Quick questions and updates
You can reach us by:
Text: (844) 812-1117 — our dedicated client text line.
Email: rick@topcitydefense.com.
Secure message: Through your client portal.
Please text from the phone number we have on file so your message reaches us. To add or change a number, email admin@topcitydefense.com. For sensitive case details or documents, please use the portal.
We generally review messages during business hours and aim to respond by the end of the next business day. If your question requires additional review, we’ll let you know when to expect a fuller answer.
Occasionally, I may respond after hours; follow-up messages will generally be reviewed the next business day.
Let’s schedule a conversation
I welcome calls to discuss your case, answer questions, or check on progress. Scheduling gives us dedicated time together and lets me have your file ready.
Schedule a call, or call (785) 480-3087 for help scheduling. We aim to offer calls the same day or next business day, depending on availability and court commitments. Tuesday evening appointments are also available.
When something cannot wait
For urgent issues, call (785) 480-3087 rather than texting or emailing. Our reception team answers 24/7 and can attempt to reach me or send an urgent notification.
Examples include an arrest, police seeking immediate questioning, or a court appearance or deadline requiring attention before the office next opens. Tell the receptionist what is happening, when action is needed, and your callback number.
I’ll make every effort to respond promptly, although an immediate attorney response cannot be guaranteed. Issues that can safely wait will generally be addressed during business hours.
The next business day, we’ll send a short guide to your client portal, sharing documents, and other practical details. In the meantime, please reach out whenever you have a question.
Your client portal
Your secure client portal lets you:
Send us messages and upload documents.
View shared case materials, bills, payment information, and court dates.
Review tasks we assign, including instructions and due dates.
Sign in using the email address we have on file. You can also find the portal through Contact → Client Portal at topcitydefense.com.
We will generally share discovery received from the prosecutor through the portal. Some materials may require redaction or a separate arrangement for review.
You’ll receive email notifications when we share documents, assign tasks, or add court dates. Please review these promptly so you know when something needs your attention.
For access on the go, download Clio for Clients from the Apple App Store or Google Play. The app lets you scan and upload documents with your phone and enable push notifications. If you need help accessing the portal, let us know.
Sharing paper documents
The portal is the easiest way to share documents, but you may also leave paper copies in our secure, video-monitored office dropbox, available 24/7 at:
1035 SW Gage Blvd, Suite 200
Topeka, KS 66604
Place documents in an envelope labeled with the client’s full name and, if we are handling multiple matters, the relevant case. The dropbox accommodates approximately 200 pages. For larger deliveries, message us to coordinate a drop-off.
Office visits and hours
Office visits are by appointment. Schedule an appointment online, or call (785) 480-3087.
Our regular business hours are 9:00 a.m.–4:30 p.m. Monday–Thursday and 9:00 a.m.–2:00 p.m. Friday, Central Time. The office is closed on observed Kansas state and federal holidays. Our reception team remains available 24/7.
Payments and billing help
After your initial payment, recurring payments will follow your engagement agreement and payment authorization.
To change your payment method, email billing@topcitydefense.com, or send us a text or portal message, at least two business days before the scheduled payment. Please don’t send bank or card details by email or text—we’ll help you update them securely.
If you anticipate difficulty making a payment, contact billing as soon as possible so we can discuss an arrangement. Any change is confirmed once we agree to it.
To make an additional payment, visit Contact → Make a Payment on our website. Checks may also be left in the office dropbox, labeled with the client’s name and relevant case. Never leave cash in the dropbox.
Contact information and preferences
To update your contact information or communication preferences, email admin@topcitydefense.com. To stop text messages, reply STOP.
Please keep a reliable email address or phone number on file and regularly check the communication methods we agree to use. If accessing email or the portal is difficult, let us know so we can arrange a workable alternative.
Finding Our Office
Our office is located at 1035 SW Gage Blvd, Suite 200, Topeka, KS, behind Papa Murphy’s.
When you arrive, head toward the back of the building and look for the dark gray door marked Suite 200.
Office visits are by appointment. If you have trouble finding us, call (785) 480-3087 for assistance.
